Frequently Asked Questions

Here we answer your Frequently Asked Questions. Please reach out to us at info@ProcessServing.co.uk if you cannot find an answer to your question. We are always happy to help!

I need my papers serving today. Can you help?

Yes, we frequently serve papers the same day as instructed! If you have a urgent service contact us before instructing us. We will confirm our availability and the cost of service beforehand. You can obtain a Quick Quote here.

cAN YOU collect papers from our offices?

Yes, we could arrange for collection of the papers from you. Bear in mind there would be an additional charge for doing so.

What areas do you cover

We provide a Nationwide service, covering almost every village, town and city in the UK.

How much do you charge?

We provide fixed fee process serving across most of the Country. We offer a standard and priority service fees. Its quick and easy to get a fee estimate from us so you can make sure you are happy with our fees and charges you before instructing us.

How many visits will you make for the FIXED fee you charge?

Our Process Servers will make up to three visits when serving private individuals and these are made at varying times of day. If we have made three visits without serving the papers then we will contact you to discuss the case before proceeding further. You wont incur an additional fee unless you instruct further.

If we are serving limited companies, we usually serve these on one visit.

When do you charge me?

For Solicitors, Councils and Government Departments, we shall issue an invoice once the job has been completed. We may raise interim invoices on cases that are ongoing.

For all Private Clients, unless otherwise agreed, we will issue our invoice when you instruct us. Once payment is received from you, we will attend to serve the papers.

what times do your Process Servers attend addresses?

We attend at vary times times, depending on the subject we are trying to serve. This can include visits outside normal business hours and sometimes at weekends.

Do you guarantee service will be made?

No, it's impossible for us to guarantee papers will be served. A subject may have moved or be evasive. If the subject is evasive then we will normally prepare an affidavit or statement of attempted service that can support an application for substituted service. Any Process Server that says they guarantee service, is not telling you the truth!

How do I instruct you to serve my documents?

We've been serving court papers for over 25 years. We have streamlined our service making it very easy to instruct us. Follow this link for information on how to instruct us.

Will I receive an affidavit of service or a statement / certificate of service?

Yes, once the court papers are served, we will provide you with court complaint evidence of service. What you receive will depend on what documents we are serving for you but it will be in the form of an affidavit of service, statement of service, a certificate of service or witness statement.

I don't know my subjects home address but I know where they work. Will you attend a works address to make service?

Yes, we could attempt service at almost any address you have. An individual can be served at any address they can be found at including at work. Even if the Court papers have your subjects previous address on, we can still attempt service at an alternative address.

Do you charge for positive service only?

No. You will always incur a fee for us attempting service. No Process Server should only charge for successful service, as they ma be more inclined to say someone was served, if they are only able charge for a positive serve. There is case law on this subject.

PB Process Servers UK Ltd | Fixed Fee Process Server, UK-Wide Service

Frequently Asked Questions

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